The real phone number for DVDDonkey is 1-800-572-6330 but you have to leave a message. The company is also online as www.primedvd.tv but the site is down.
We ordered from them Dec 13th, had several emails saying the merchandise was backordered. Tried to phone them. Number 1-877-7-TV-SHOW temporarily diconnected. We reported them to VISA -- it was charged back with no questions asked.
If enough people complain then the company (and it's various entities) will lose their credit charging privileges and be unable to keep their merchant account.
Please report them.